September 21st 2007

On September 21, 2007, The Insurance Alliance of Central Pennsylvania presented Selective Insurance Group with its Commercial Lines Carrier of the Year Award in recognition of the outstanding partnership between the organizations. Jane Koppenheffer, President and CEO of The Insurance Alliance, presented the award as part of its Connections 2007 Carrier Recognition Event.

The Insurance Alliance sponsored Connections 2007 as an opportunity for its employees to interact with the insurance company employees that they work with on a daily basis, as well as regional and executive management. Participating were CEO’s, Regional Vice Presidents, Underwriting Managers, Claims Managers, Field Representatives, Underwriters and other key insurance company personnel from approximately 30 different insurance companies.

In presenting the award to Selective Insurance Group, Jane Koppenheffer commented:

The Insurance Alliance of Central Pennsylvania selected Selective Insurance Group to receive this award based on the results of a survey of over 200 Alliance employees. Selective Insurance Group ranked highest in Commercial Lines in the following categories: Automation Capabilities, Ease of Doing Business, Billing and Customer Service, Quality Products, and Loss Control Services. They also ranked very high in the categories of Underwriting Expertise, Responsiveness, Competitiveness, and Claims Service.

The Insurance Alliance grew with Selective Insurance Group 27.0% in 2005 and 22.5% in 2006. Even with this increasing growth rate, The Insurance Alliance has also been able to remain extremely profitable with Selective Insurance Group, generating a Commercial Lines loss ratio of 37.4% for 2004 through July 2007.

This is the first time that a carrier has won the Commercial Lines award twice; Selective Insurance Group also was recognized in 2005 demonstrating its continued commitment to excellence.

Some of the comments from our member employees who completed the survey included:

About Automation:
“Company is the best in automation department of any company we do business with.”

“Selective has a great web-based rating system.”

“Good products, great automation.”

About Commercial Lines Underwriting:
“(UW) goes out of her way to discuss any account and will work her best to get us a quote before any other company. She and I have even emailed each other on a Friday night to get things done for a Monday morning meeting.” “… always willing to go above and beyond the call to assist.” “(AMS) & (UW) at Selective are extremely responsive to my needs.” “(AMS) is very responsive and always looking for a way to help.” “(UW) is very knowledgeable & very helpful.”

“Between (UW) & (AMS), I feel we have an incredible team to handle whatever comes their way. (UW) has an exceptional understanding of how to get things done, organizational skills and making things happen when (AMS) is out of the office. Seamless is the best word to describe them.”

“Underwriting works cooperatively with agency personnel to solve problems and help retain accounts.”

“Our new AMS is very enthusiastic and has bonded well with our younger producers.”

“We had no AMS and no direction. Now we do. That’s the biggest improvement any company could make.”

About Their Management:
“The Alliance has a terrific business relationship with both Branch and Executive management. We’ve gotten to know them and respect them as individuals and to know that we can count on them to help us meet out mutual objectives.”

When there is a strong partnership between independent insurance agencies and insurance companies, everyone wins – especially the consumers. The service they receive is improved through enhanced communication, deeper understanding of company policies and procedures, and a higher degree of responsiveness and cohesiveness.

The Insurance Alliance of Central Pennsylvania is a collective of 11 premier independent agencies located in the Central and greater Lehigh Valley regions of Pennsylvania. Through size, diversity and broad expertise, The Alliance offers on a regional level that which is normally found only with national brokers — ranking in 2007 as the 37th largest independent property/casualty agency in the nation. Its long-term growth and profitability has enabled The Alliance to secure preferred relationships with the region and nation’s top insurance companies. With over 250 employees, its greater resources provide the sophistication to serve any size client. The Alliance ended 2006 with over $240 Million in Property-Casualty premiums written.