On September 26, 2017, The Insurance Alliance of Central Pennsylvania presented Eastern Alliance Insurance Group with its Commercial Lines Carrier of the Year Award in recognition of the outstanding partnership between the organizations.
Jane Koppenheffer, President and CEO of The Insurance Alliance, presented the award as part of its Connections 2017 Carrier Recognition Event. The Insurance Alliance sponsored Connections 2017 as an opportunity for its employees to interact with the insurance company employees that they work with on a daily basis, as well as regional and executive management. Participating were CEO’s, Regional Vice Presidents, Underwriting Managers, Claims Managers, Field Representatives, Underwriters and other key insurance company personnel from approximately 35 different insurance companies.
In presenting the award to Eastern Alliance Insurance Group, Jane Koppenheffer commented:
The Insurance Alliance of Central Pennsylvania selected Eastern Alliance Insurance Group to receive this award based on the results of a survey of over 100 Alliance employees. Eastern Alliance Insurance Group ranked the highest in categories such as Underwriting Expertise, Responsiveness, Ease of Doing Business, and Claims Service.
The Insurance Alliance has written over $8.4 Million in new business with Eastern Alliance in the past 4 years. The Insurance Alliance has also been able to maintain an excellent premium retention ratio of 88.4% during that same time period. Even with these strong growth factors, The Insurance Alliance has also been able to remain extremely profitable with Eastern Alliance Insurance Group, generating a 4-year loss ratio of 28% of 48.7% from 2013-2016.
Some of the comments from Alliance member employees who completed the survey included:
“It’s the relationship with our underwriters.”
“Their underwriters are extremely responsive and know how to underwrite a risk.”
“They continue to find ways to bring additional value to our partnership. Great relationships from the desk underwriter to the Regional VP to the President’s office. They are working hard to build relationships with younger producers that will pay off dividends in the future.”