Eastern Alliance Awarded Commercial Carrier of the Year at Connections 2017

On September 26, 2017, The Insurance Alliance of Central Pennsylvania presented Eastern Alliance Insurance Group with its Commercial Lines Carrier of the Year Award in recognition of the outstanding partnership between the organizations.

Jane Koppenheffer, President and CEO of The Insurance Alliance, presented the award as part of its Connections 2017 Carrier Recognition Event. The Insurance Alliance sponsored Connections 2017 as an opportunity for its employees to interact with the insurance company employees that they work with on a daily basis, as well as regional and executive management. Participating were CEO’s, Regional Vice Presidents, Underwriting Managers, Claims Managers, Field Representatives, Underwriters and other key insurance company personnel from approximately 35 different insurance companies.

In presenting the award to Eastern Alliance Insurance Group, Jane Koppenheffer commented:

The Insurance Alliance of Central Pennsylvania selected Eastern Alliance Insurance Group to receive this award based on the results of a survey of over 100 Alliance employees. Eastern Alliance Insurance Group ranked the highest in categories such as Underwriting Expertise, Responsiveness, Ease of Doing Business, and Claims Service.

The Insurance Alliance has written over $8.4 Million in new business with Eastern Alliance in the past 4 years. The Insurance Alliance has also been able to maintain an excellent premium retention ratio of 88.4% during that same time period. Even with these strong growth factors, The Insurance Alliance has also been able to remain extremely profitable with Eastern Alliance Insurance Group, generating a 4-year loss ratio of 28% of 48.7% from 2013-2016.

Some of the comments from Alliance member employees who completed the survey included:

“It’s the relationship with our underwriters.”

“Their underwriters are extremely responsive and know how to underwrite a risk.”

“They continue to find ways to bring additional value to our partnership. Great relationships from the desk underwriter to the Regional VP to the President’s office. They are working hard to build relationships with younger producers that will pay off dividends in the future.”

Penn National Awarded Personal Lines Carrier of the Year at Connections 2017

On September 26, 2017, The Insurance Alliance of Central Pennsylvania presented Penn National Insurance with its Personal Lines Carrier of the Year Award in recognition of the outstanding partnership between the organizations.

Jane Koppenheffer, President and CEO of The Insurance Alliance, presented the award as part of its Connections 2017 Carrier Recognition Event. The Insurance Alliance sponsored Connections 2017 as an opportunity for its employees to interact with the insurance company employees that they work with on a daily basis, as well as regional and executive management. Participating were CEO’s, Regional Vice Presidents, Underwriting Managers, Claims Managers, Field Representatives, Underwriters and other key insurance company personnel from approximately 35 different insurance companies.

In presenting the award to Penn National Insurance Jane Koppenheffer commented:

“The Insurance Alliance of Central Pennsylvania chose Penn National Insurance to receive this award based on the results of a survey of over 100 Alliance employees. Penn National Insurance ranked the highest in categories such as Underwriting Expertise, Responsiveness, Ease of Doing Business, and Claims Service.

The Insurance Alliance is has grown over 55% with Penn National Personal Lines in the past 4 years. The Insurance Alliance has written almost $600,000 in new business with Penn National in that 4-year period. Even more impressive is the strong premium retention of 92.3% during that time.”

Some of the comments from Alliance member employees who completed the survey included:

“Website is user friendly and customer service at the company is great.”

“Their rates have stayed steady. They provide the coverages needed for a standard market carrier; and Underwriter is always very responsive.”

“The reason why Penn National is my #1 “go-to” company is because of my underwriter. Not only extremely prompt with email replies, also energetic, enthusiastic, and always willing to listen, talk, and work with me in trying to find a resolution.”

“Penn National has made the commitment to view The Alliance as a whole. We feel like we are important to Penn National in personal lines. They have been willing to customize some of their processes on the basis of the excellent performance of The Alliance.”

The Alliance Welcomes The Stoll Agency

Stoll AgencyThe Insurance Alliance of Central PA is proud to welcome The Stoll Agency, Inc., based in Chalfont, PA, as its newest member.

Formed in 1957, The Stoll Agency has ten employees, and operates in a marketing territory that includes Eastern Pennsylvania and Southern New Jersey, with specialties in construction and bonding.

According to Jane Koppenheffer, CPCU, The Alliance’s President and CEO, “Peter Stoll and Mary Stoll Walter (brother and sister) are co-owners of this 3rd generation agency that was started by their grandfather in 1957. They have specialized in heavy construction and surety, and we are glad that they will be adding that expertise to The Alliance. The agency has strong roots within its community and is poised to grow for the future. The agency is noted for its professionalism, integrity, and client focus.   These values are a great match with those of The Alliance, and we are excited to have them joining us as our tenth member.”

Peter N. Stoll, Jr., CPCU, AFSB, President, and Mary Stoll Walter, AFSB, CRIS, Vice President, of The Stoll Agency Inc., issued a joint statement: “The Insurance Alliance will enhance the ability of our agency to both grow in our construction community and offer a wider breadth of insurance companies and products for our clients.”